Return and Exchange Policy
We want you to love your purchase, but if you are not completely satisfied, we are here to help with our easy return and exchange process.
Return Window
You have 30 days from the date of delivery to return your purchase for a full refund or exchange. Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
Return Process
1. Contact us at [Your Email Address] or visit our Returns page on the website to request a return authorization.
2. Please include your order number and the reason for your return.
3. Once your return is approved, we will provide you with a prepaid return shipping label.
Refunds
Once we receive and inspect your return, we will process your refund to the original method of payment. Refunds typically take 5-7 business days to appear in your account.
Non-returnable Items
Certain items, such as final sale items, gift cards, or items marked as "non-returnable," cannot be returned or exchanged.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at [Your Email Address], and we will assist you in resolving the issue. We will offer a replacement or a full refund for damaged goods.
Return Shipping Fees
Customers are responsible for return shipping costs, except for defective or damaged items, where we will cover the return shipping.